Support

We're glad to help.

Whether you're evaluating Zaren or already using it, reach us directly — a person reads and replies to every message.

Email

contact@zaren.io

For general questions, onboarding help, or anything you'd rather put in writing. We aim to reply within one business day.

admin@zaren.io — for account and billing administration.

Phone

+1 (760) 266-2756

For anything time-sensitive. Weekday business hours, U.S. Central Time.


FAQ

Common questions

What is executional infrastructure?

It's the layer beneath a team's usual tools that keeps execution visible as it happens — who owns what, what's moving, and what's stalled — rather than something someone has to compile after the fact.

Do we need to change how our team works to use Zaren?

No. Zaren is built to sit alongside your existing tools and read activity directly from them. Your team keeps working the way it already does.

How is Zaren different from a project management tool?

Project management tools are where work is planned and tracked by hand. Zaren observes execution across those tools and others, and surfaces what the team as a whole is missing — stalled work, unclear ownership, and cross-tool blockers.

Who should I contact for account or billing questions?

Reach admin@zaren.io for account administration and billing. For everything else, contact@zaren.io reaches the wider team.

How do I report an issue or request a feature?

Email contact@zaren.io with a description of what you're seeing or what you'd like to see. Include your team name if you're an existing customer so we can route it correctly.

Still stuck

Send us a message directly.